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Conditions of Use

1. MODIFICATIONS OF TERMS OF USE
We may amend or update these Terms of Use from time to time. If we make changes to the Terms of Use that, in our sole discretion, we consider to be material, we will notify you by posting a notice on the homepage of the Website and will send e-mails to our users who have created an SAS account containing a link to the revised Terms of Use prior to the changes becoming effective. It is your sole responsibility to check the Website from time to time to view any changes in the Terms of Use. If you continue to use the Online Services or the Website after we post an update to these Terms of Use, you indicate your acceptance of the updated Terms of Use. You agree that the amended terms and conditions of these Terms of Use shall be effective and binding on you upon the effective date indicated on our Website or on such other date as SAS may designate in its notice or in the updated Terms of Use. If you do not agree to any of these terms or any future Terms of Use, you may not use or access (or continue to access) the Online Services.
2. PRIVACY POLICY
SAS’s Privacy Policy explains how we collect, use and disclose your information in connection with the Website and the Online Services. By using the Website and Online Services, you agree that SAS can use such information in accordance with SAS’s Privacy Policy.
3. YOUR RESPONSIBILITIES
You are solely responsible for your use of and activity in relation to the Website and the Online Services. Your permission to use the Website and the Online Services is conditioned upon the following use and conduct restrictions.
As a condition of your access and use of the Website and the Online Services, you agree not to use the Website or the Online Services for any purpose that is unlawful, prohibited by these Terms of Use, or not intended by SAS. In particular, you agree not to:
 violate these Terms of Use or any other applicable agreement between you and SAS or you and any third party;
  post or submit any content that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive;
  create a false identity or impersonate any person;
  use the Website or the Online Services for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes our rights or the rights of others;
  use the Website or Online Services in any manner that violates any law;
  distribute or submit unsolicited or unauthorized advertising, promotional;
  distribute or submit unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation;
  attempt to, or harass, abuse, harm or bully another person or user;
  provide false or inaccurate information to SAS;
  interfere with the proper working of the Website or the Online Services; transmit or submit any transmission or other materials that contain viruses, Trojan horses, worms, time bombs, spiders, cancelbots or other computer programming routines that is likely or intended to damage, interfere with, disrupt, impair, disable or otherwise overburden the Website or the Online Services;
  access, download, monitor, or copy any information contained on our Website or the Online Services through artificial means (including but not limited to use any 'deep-link', 'scraper', 'robot', 'spider' or other automatic device, program, algorithm or methodology, or any similar or equivalent automatic or manual process), or in any way reproduce or circumvent the navigational structure or presentation of the Website or the Online Services or any content, to obtain or attempt to obtain any content, materials, documents or information through any means not purposely made available through the Website or the Online Services; or   probe, scan or test the vulnerability of the Website or the Online Services or any network connected to the Website or the Online Services, nor breach the security or authentication measures on or of the Website or the Online Services or any network connected to the Website or the Online Services. You may not reverse look-up, trace or seek to trace any information on any other user of the Website or the Online Services to its source, or exploit the Website or the Online Services or any service or information made available or offered by or through the Website or the Online Services, in any way where the purpose is to reveal any information, except as expressly authorized by SAS and provided for by the Terms of Use.
 A violation of any of the foregoing is grounds for termination of your right to use or access the Website or the Online Services.
We may offer certain promotional codes, referral codes or similar promotional coupons (“Promotional Codes”) that may be redeemed for discounts on future products, or other features or benefits related to the Online Services, subject to any additional terms that we establishes. You agree that Promotional Codes: (a) must be used in a lawful manner; (b) must be used for the intended audience and purpose; (c) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public forum, coupon collecting service, or otherwise), unless expressly permitted by us; (d) may be disabled or have additional conditions applied to them by us at any time for any reason without liability to us (e) may only be used pursuant to the specific terms that we establish for such Promotional Code; (f) are not valid for cash or other credits or points offered via the Online Services; and (g) may expire prior to your use.
Gift cards may be offered by us for the purchase of products or services on the Service (“Gift Cards”). You acknowledge that SAS does not make any warranties with respect to your SAS Gift Card balance and is not responsible for any unauthorized access to, or alteration, theft, or destruction of an SAS Gift Card or Gift Card code that results from any action by you or a third party. You also acknowledge that we may suspend or prohibit use of your Gift Card if your Gift Card or Gift Card code has been reported lost or stolen, or if we believe your Gift Card balance is being used suspiciously, fraudulently, or in an otherwise unauthorized manner. If your Gift Card code stops working, your only remedy is for us to issue you a replacement Gift Card code. By purchasing a Gift Card, you represent and warrant to SAS that use of the Gift Card will comply with these Terms and all applicable laws, rules and regulations, and the Gift Card will not be used in any manner that is misleading, deceptive, unfair or otherwise harmful to consumers. Gift Cards cannot be used to purchase other gift cards, reloaded, resold, used for payment outside of the Services, used for unauthorized marketing, sweepstakes, advertising, or other promotional purposes, redeemed for more than face value, transferred for value, redeemed for cash, or returned for a cash refund (except to the extent required by law). Gift Cards do not expire, and SAS will not assess a service fee or dormancy fee with respect to a Gift Card.
We have no obligation to monitor the Website or Online Services or any submissions or other materials that you or other third parties transmit through the Website or the Online Services. You acknowledge and agree that we have the right (but not the obligation) to do any or all of the following, at our sole discretion: (a) alter, remove or refuse to post or allow to be posted or stored any user-submitted content, material or message; (b) monitor and/or filter any of your communications through the Website or the Online Services (including, without limitation, by means of blocking or replacing expletives or other language that may be deemed harmful or offensive); and (c) disclose any submission or message or any communication through the Website or the Online Services, and the circumstances surrounding the transmission thereof, to any third party in order to (i) provide and improve the Online Services; (ii) customize content, user experiences and advertising, monitor and analyze the Online Services usage and trends; (iii) protect us and our employees, officers, directors, shareholders, agents, representatives, affiliates, users and visitors; (iii) ensure consistency with local law, including sharing information with the government or as otherwise required by law; (iv) to enforce these Terms of Use; or (v) for any other reason or purpose.
4. INTELLECTUAL PROPERTY RIGHTS
The Website and the Online Services, including, without limitation, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, audio, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”), and all intellectual property rights related thereto, are the exclusive property of SAS or its affiliates and its licensors, excluding user generated content and Your Content (as defined herein) that SAS has the right to use. Except as explicitly provided herein, nothing in these Terms of Use will be deemed to create a license in or under any such intellectual property rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any SAS Proprietary Material. Use of the SAS Proprietary Material for any purpose not expressly permitted by these Terms of Use is strictly prohibited.
Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. As between you and SAS, SAS owns all Proprietary Material, as well as the coordination, selection, arrangement and enhancement of such Proprietary Material as a collective work under the United States Copyright Act, as amended. The Proprietary Material is protected by the domestic and international laws of copyright, patents, and other proprietary rights and laws.
5. TRADEMARKS
Without limiting Section 4, all SAS graphics, logos, designs, page headers, button icons, scripts and service names are the trademarks, service marks or trade dress of SAS or its licensor’s in the U.S. and/or other countries (collectively, the “Marks”). SAS trademarks and service marks include, but are not limited to, the following: “San Antonio Shoemakers®,” “SAS®” and “keep moving™.” The SAS Marks may not be used in connection with any product or service without the prior written consent of SAS. You may not use the SAS Marks in connection with any product or service in any manner that is likely to cause confusion or create the impression that SAS endorses any product or service. Any other trademarks, service marks, logos and/or trade names appearing via the Website or the Online Services are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.
6. LICENSE TO YOU
SAS hereby grants to you, subject to the terms and conditions of these Terms of Use, a personal, nonexclusive, nontransferable, limited license (without the right to sublicense) to access and use the Website and the Online Services (including updates and upgrades that replace or supplement the Website or the Online Services in any respect and which are not distributed with a separate license, and any related documentation that we provide or provide access to) solely for your personal, noncommercial use, subject to the limitations set forth below. SAS reserves all rights not expressly granted in these Terms of Use.
You agree to protect the Website and Online Services, and their proprietary content, information and other materials, from any unauthorized access or use, and you agree that you will not use the Website or the Online Services or such proprietary content, information or other materials except as expressly permitted herein or expressly authorized in writing by SAS. Except as specifically permitted herein or expressly authorized in writing by SAS, you agree that you will not directly or indirectly: (a) distribute, sell, transfer, rent, lease, sublicense or otherwise exploit the Website or the Online Services in any unauthorized manner; or (b) copy, reproduce, adapt, create derivative works of, translate, localize, port or otherwise modify the Website or the Online Services, any updates, or any part thereof in any form or manner or by any means. You understand and agree that you are not permitted to: (x) remove or alter any copyright or other proprietary rights’ notice or restrictive rights legend contained or included in the Website or the Online Services; (y) use any means to discover the trade secrets in the Website or the Online Services; or (z) otherwise circumvent any functionality that controls access to or otherwise protects the Website or the Online Services. Any attempt to do any of the foregoing is a violation of the rights of SAS and its affiliates and licensors. If you breach these restrictions, you may be subject to prosecution and damages.
7. LICENSE TO SAS
You hereby grant to SAS a nonexclusive, perpetual, irrevocable, royalty-free, fully-paid, worldwide, transferable, sublicenseable license to access, use, reproduce, transmit, perform, display, modify, translate, excerpt (in whole or in part) adapt, publish and distribute any content that you submit or transmit to be made available through the Website or the Online Services, including, without limitation, ratings or reviews, but excluding your registration information (“Your Content”), and waive any applicable moral rights. By posting or submitting Your Content to the Website or the Online Services, you represent and warrant (a) that you own or otherwise control all of the rights to Your Content, including without limitation, all copyrights; (b) that Your Content is accurate; and (c) that use of Your Content does not violate these Terms of Use or the Privacy Policy and will not cause injury to any person or entity. We take no responsibility and assume no liability for any content or materials submitted to the Website or the Online Services by you or any third party. WE RESERVE THE RIGHT TO REMOVE ANY CONTENT, MATERIAL, OR SUBMISSION THAT WE DETERMINE IN OUR SOLE DISCRETION VIOLATES ANY LAW OR RIGHT OF ANY PERSON, INFRINGES THE RIGHTS OF ANY PERSON, OR IS OTHERWISE INAPPROPRIATE FOR TRANSMISSION THROUGH THE WEBSITE OR THE ONLINE SERVICES.
You hereby acknowledge that any and all (i) suggestions for correction, change and modification to the Website or the Online Services and other feedback (including but not limited to quotations of written or oral feedback), information and reports provided to SAS by you (collectively “Feedback”), and (ii) improvements, updates, modifications or enhancements, whether made, created or developed by SAS or otherwise relating to the Website or the Online Services (collectively, “Revisions”), are and will remain the property of SAS. You authorize SAS to treat any Feedback as non-confidential and non-proprietary. You acknowledge and expressly agree that any contribution of Feedback or Revisions does not and will not give or grant you any right, title or interest in the Website or the Online Services or in any such Feedback or Revisions. All Feedback and Revisions become the sole and exclusive property of SAS and SAS may use and disclose Feedback and/or Revisions in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to SAS any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback and Revisions. At SAS’s request, you will execute any document, registration or filing required to give effect to the foregoing assignment.
8. TERM AND TERMINATION
These Terms of Use shall commence when you access or use Website or the Online Services and shall continue until terminated in accordance with this Section. You may terminate your account upon one business day prior notice by: (a) contacting us; and (b) ceasing all use of the Website and the Online Services.
SAS may terminate your use of the Website or the Online Services at any time and for any reason, including for failing to comply with any term or condition specified in these Terms of Use or any policy posted by SAS on the Website from time to time; or engaging in any activities or conduct that SAS, in its reasonable discretion, determines to be inappropriate, negligent, offensive, abusive or otherwise unacceptable. Upon termination, all of your rights to use the Website and the Online Services shall immediately terminate and you must destroy all content obtained from the Website and the Online Services and all copies thereof. Furthermore, you acknowledge that SAS reserves the right to take action – technical, legal or otherwise – to block your ability to access the Website and the Online Services. You understand that SAS may exercise this right in its sole discretion and this right shall be in addition to any other rights and remedies available to SAS.
All provisions of these Terms of Use which by their nature should survive termination shall survive the termination of your access to the Website or the Online Services (including, without limitation, provisions regarding ownership, warranty disclaimers, indemnity, and limitations of liability) and remain in full force and effect subsequent to and notwithstanding the expiration or termination of these Terms of Use.
9. THIRD PARTY WEBSITES, CONTENT AND SERVICES
The Website may contain links to other websites (“Third Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, sound, video, information, and other content or items belonging to or originating from third parties (“Third Party Content”). Such Third Party Websites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Websites accessed through the Website or any Third Party Content posted on or available through the Website, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Websites or the Third Party Content. Inclusion of, linking to or permitting the use of any Third Party Website or any Third Party Content does not imply approval or endorsement thereof by SAS. If you decide to leave the Website and access the Third Party Websites or to access or use any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Website or relating to any applications you use or install from any such website.
10. DISCLAIMER OF WARRANTIES
The Website may be unavailable from time to time for maintenance or other reasons. SAS shall have no responsibility for any interruption, delay in operation or transmission, theft or destruction of, unauthorized access to, or alteration of, any content made available via the Website. ANY USE OF THE WEBSITE OR THE ONLINE SERVICES, INCLUDING ANY RELIANCE UPON OR USE OF ANY OF THE INFORMATION THEREIN, SHALL BE AT YOUR SOLE RISK. ALL CONTENT AND INFORMATION CONTAINED WITHIN THE WEBSITE AND THE ONLINE SERVICES IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS, IMPLIED OR STATUTORY. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SAS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TIMELINESS, ACCURACY, USEFULNESS, COMPLETENESS, RELIABILITY, AVAILABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OR SAFETY. SAS MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE WEBSITE OR THE ONLINE SERVICES, OR THE CONTENT OF ANY WEBSITES LINKED TO THE WEBSITE OR THE ONLINE SERVICES AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, OMISSIONS, MISTAKES, OR INACCURACIES OF CONTENT, AND (II) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION, REGISTRATION INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN. SAS DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY SERVICE OR PRODUCT ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR THE ONLINE SERVICES OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING AND SAS WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES, OTHER THAN AS EXPRESSLY PROVIDED HEREIN. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT.
WITHOUT LIMITING THE FOREGOING, NEITHER SAS NOR ITS AFFILIATES OR LICENSORS WARRANT THAT ACCESS TO THE WEBSITE OR THE ONLINE SERVICES WILL BE UNINTERRUPTED OR THAT THE WEBSITE OR THE ONLINE SERVICES WILL BE ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR THE ONLINE SERVICES. NEITHER SAS NOR ITS AFFILIATES OR LICENSORS WARRANT THAT THE WEBSITE OR THE ONLINE SERVICES IS FREE FROM VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS. NEITHER SAS NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF YOU OR ANY USER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
11. LIMITATION OF LIABILITY
IN NO EVENT SHALL SAS OR ANY OF ITS LICENSORS OR INFORMATION PROVIDERS, INCLUDING, WITHOUT LIMITATION, EACH OF THE FOREGOING’S DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS, HAVE ANY LIABILITY IN CONNECTION WITH THE WEBSITE OR THE ONLINE SERVICES OR ANY INFORMATION PRESENTED IN THE WEBSITE OR THE ONLINE SERVICES FOR ANY LOSS OF PROFIT, REVENUE, GOODWILL, USE, BUSINESS OPPORTUNITY OR ANTICIPATED SAVINGS OR LOST DATA, OR FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, ARISING FROM YOUR USE OF THE WEBSITE OR THE ONLINE SERVICES, OR ANY OF THE WEBSITE CONTENT OR OTHER MATERIALS ON, ACCESSED THROUGH OR DOWNLOADED FROM THE WEBSITE, IN EACH CASE ARISING UNDER ANY THEORY, INCLUDING UNDER WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHER THEORY, EVEN IF SAS IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, SAS SHALL HAVE NO LIABILITY FOR ANY LOSS OR DAMAGE ARISING FROM OR IN RELATION TO THE DISCLOSURE OR DISPLAY OF ANY CONTENT YOU SUBMIT TO THE WEBSITE OR THE ONLINE SERVICES OR FROM ANY INTERACTIONS WITH SAS OR ANY OTHER USE OF THE WEBSITE OR THE ONLINE SERVICES.
IN NO EVENT SHALL SAS’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED US $100. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. YOU AGREE THAT THE ABOVE LIMITATIONS OF LIABILITY TOGETHER WITH THE OTHER PROVISIONS IN THESE TERMS OF USE THAT LIMIT LIABILITY ARE ESSENTIAL TERMS OF THESE TERMS OF USE AND THAT SAS WOULD NOT BE WILLING TO GRANT YOU THE RIGHTS SET FORTH IN THESE TERMS OF USE BUT FOR YOUR AGREEMENT TO THE ABOVE LIMITATIONS OF LIABILITY; YOU ARE AGREEING TO THESE LIMITATIONS OF LIABILITY TO INDUCE SAS TO GRANT YOU THE RIGHTS SET FORTH IN THESE TERMS OF USE.
Some states do not allow the exclusion or limitation of liability of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
12. INDEMNIFICATION
By entering into these Terms of Use and using the Website or the Online Services, you agree that you shall indemnify and hold SAS harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these Terms of Use or any applicable law or regulation; (b) your violation of any rights of any third party; (c) any unauthorized use of the Website or the Online Services; or (d) your negligence or willful misconduct.
13. SHIPPING
ALL PRODUCTS ARE SHIPPED FOB SAN ANTONIO, TX. SAS IS NOT RESPONSIBLE FOR LOST OR STOLEN PRODUCTS ONCE YOUR ORDER HAS SHIPPED FROM OUR DISTRIBUTION CENTER.
14. RELEASE
If you have a dispute with one or more Users or any other third party resulting from or arising out of or in connection with your use of the Online Services or Website, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.” 15. GOVERNING LAW AND ARBITRATION; NO CLASS ACTIONS
These Terms of Use, and any claim, cause of action or dispute (“claim”) arising out of or related to these Terms of Use shall be governed by the laws of the State of Texas regardless of your country of origin or where you access the Website or the Online Services.
ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO THESE TERMS OF USE OR THE ONLINE SERVICES WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, except for SAS’s right to seek injunctive relief as set forth below and you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act, 9 U.S.C. §§1 et. seq. (“FAA”) and federal arbitration law apply to these Terms of Use.
If you do not want to arbitrate disputes with SAS and you are an individual, you may opt out of this arbitration agreement by sending an email .
THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. HOWEVER, AN ARBITRATOR CAN AWARD ON AN INDIVIDUAL BASIS THE SAME DAMAGES AND RELIEF AS A COURT (INCLUDING INJUNCTIVE AND DECLARATORY RELIEF OR STATUTORY DAMAGES), AND MUST FOLLOW THE TERMS OF THESE TERMS OF USE AS A COURT WOULD.
If you intend to seek arbitration you must first send written notice to SAS’s Legal Department of your intent to arbitrate (“Notice”). The Notice to SAS should be sent by U.S. Postal Service certified mail to Legal Department, San Antonio Shoe, Inc., 1717 SAS Drive, San Antonio, Texas 78224. The Notice must (x) describe the nature and basis of the claim or dispute; (y) set forth the specific relief sought; and (z) set forth your name, address and contact information. If we intend to seek arbitration against you, we will send any notice of dispute to you at the contact information we have for you. The arbitration will be conducted by the International Institute for Conflict Prevention and Resolution (“CPR”), in accordance with the CPR Rules for Administered Arbitration. The CPR Rules for Administered Arbitration are available at www.cpradr.org or by calling 1-212-949-6490. The arbitration will be conducted by a panel of three arbitrators, of whom each party shall designate one, with the third arbitrator to be designated by the two party-appointed arbitrators. Such arbitration shall be conducted in San Antonio, Texas, in the English language. The arbitrators shall establish procedures under which each party will be entitled to conduct discovery. The arbitrators shall award only such damages as are permitted to be awarded pursuant to these Terms of Use. The arbitrators must render their award within 30 days following the last hearing scheduled by the arbitrators and at that time state the reasons for their award in writing. Except as set forth below, the arbitral award shall be final, binding and incontestable and judgment thereon may be entered in any court of competent jurisdiction. An appeal may be taken under the CPR Arbitration Appeal Procedure from any final award of an arbitral panel in any arbitration arising out of or related to these Terms of Use that is conducted in accordance with such procedure. Unless otherwise agreed by the parties and the appeal tribunal, the appeal shall be conducted at the place of the original arbitration.
Except as otherwise provided for herein, SAS will pay all CPR filing, administration and arbitrator fees. If, however, the arbitrators find that either the substance of your claim or the relief sought is improper or not warranted, as measured by the standards set forth in Federal Rule of Civil Procedure 11(b), then the payment of all such fees shall be governed by the CPR Rules. In such case, you agree to reimburse SAS for all monies previously disbursed by us that are otherwise your obligation to pay under the CPR Rules.
To the fullest extent permitted by applicable law, YOU AND SAS EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, YOU AND SAS EACH WAIVE ANY RIGHT TO A JURY TRIAL. If a court of competent jurisdiction finds the foregoing arbitration provisions invalid or inapplicable, you and SAS agree that all claims arising out of or related to these Terms of Use must be resolved exclusively by a state or federal court located in Texas, and you and SAS each agree to submit to the exercise of personal jurisdiction of such courts for the purpose of litigating all such claims. Notwithstanding the above, you agree that SAS shall still be allowed to apply for and obtain injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out or related to your use of the Website or the Online Services or these Terms of Use shall be filed within one (1) year after such claim or cause of action arose or will forever be barred.
16. USE OUTSIDE OF THE UNITED STATES
SAS controls and operates the Website and the Online Services in the United States. SAS makes no representation that contents in the Website or the Online Services may be downloaded, viewed or are appropriate for use outside the United States. If you access or otherwise use the Website or the Online Services or its content from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.
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